Privacy Policy

We are committed to protecting your personal information and maintaining the privacy of every patient, visitor, and donor. This Privacy Policy explains how we collect.

Privacy Policy

Last Updated:
July 15, 2026

At Child Health & Hospital (NPO)., we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, request appointments, make donations, or use our healthcare services.

1. Information We Collect

We may collect the following types of information:

Personal information such as your name, phone number, email address, and mailing address.
Appointment requests and healthcare inquiry details.
Donation and payment information processed through secure payment providers.
Technical information including IP address, browser type, device information, and website usage data.
Information you voluntarily provide through contact forms, newsletters, surveys, or other communications.

2. How We Use Your Information

Your information is used to provide quality healthcare services and improve your experience.

We may use your information to:

Schedule and manage appointments.
Respond to inquiries and support requests.
Process donations securely.
Send appointment confirmations and important updates.
Improve our website, services, and patient experience.
Comply with legal and regulatory requirements.

3. Information Sharing

We do not sell or rent your personal information.

Information may only be shared with:

Authorized healthcare professionals involved in your care.
Trusted service providers supporting website operations or payment processing.
Government or legal authorities when required by applicable laws.
Emergency services when necessary to protect patient health and safety.

4. Data Security

We use industry-standard security measures to protect your information against unauthorized access, loss, misuse, or disclosure.

Our security practices include:

Secure encrypted connections (SSL).
Restricted access to sensitive information.
Regular system monitoring and security updates.
Secure payment processing through trusted providers.

5. Cookies & Website Analytics

Our website uses cookies and similar technologies to improve functionality and understand how visitors use our website.

Cookies help us:

Remember your preferences.
Improve website performance.
Analyze visitor traffic.
Enhance your browsing experience.

You may disable cookies through your browser settings, although some website features may not function properly.

6. Third-Party Services

Our website may include links to third-party websites or use trusted third-party services such as payment gateways, appointment scheduling systems, analytics platforms, and email communication tools.

We are not responsible for the privacy practices of external websites.

7. Your Rights

Depending on applicable privacy laws, you may have the right to:

Access your personal information.
Request corrections or updates.
Request deletion of your personal data where legally permitted.
Withdraw consent for marketing communications.
Request information about how your data is processed.

8. Children's Privacy

Protecting children’s privacy is extremely important to us. Personal information related to minors is collected only with the consent of a parent or legal guardian or as otherwise permitted by applicable healthcare laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our services. Any updates will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.